The Relationship between Emotional Intelligence and Work Stress Levels of Nurses in the Intensive Care Unit at PKU Muhammadiyah Yogyakarta Hospital

Abstract

Abstract

Background: According to the Indonesian National Nurses Association (PPNI, 2018), 50.9% of nurses in Indonesia experience work-related stress. Work stress among nurses can negatively impact the quality of care, patient safety, and occupational health. Emotional intelligence is essential for nurses, as it enables them to manage their emotions, demonstrate empathy, and communicate effectively with patients. Objective: This study aims to examine the relationship between emotional intelligence and work stress levels among nurses working in the Intensive Care Unit (ICU) at PKU Muhammadiyah Yogyakarta Hospital. Methods: This quantitative study used a descriptive-analytic correlational design with a cross-sectional approach. The population consisted of all ICU nurses at PKU Muhammadiyah Yogyakarta Hospital. A total sampling technique was applied, involving 31 respondents. The research instruments included validated questionnaires measuring emotional intelligence and work stress levels. Data were analyzed using the Spearman rank correlation test. Results: The results showed a significant relationship between emotional intelligence and work stress levels among ICU nurses, with a p-value of 0.037 (p < 0.05) and a correlation coefficient of -0.376, indicating a negative, low-level correlation. The majority of respondents had moderate levels of emotional intelligence (87.1%) and moderate work stress levels (83.9%). Conclusion and Recommendation: There is a significant relationship between emotional intelligence and work stress levels among ICU nurses at PKU Muhammadiyah Yogyakarta Hospital. It is recommended to implement training programs aimed at enhancing nurses’ emotional intelligence to help reduce work-related stress.

Keywords: emotional intelligence, icu nurses, work stress